Bob Zechel, Cloud Nine Pajamas, Edmonton, AL

“Our average sale has increased by 9% since our staff have completed the Retail Sales Academy. That means adding about $120,000 to our yearly sales… and our staff has only started using the techniques learned. We fully expect that they will get better at helping our customers, particularly with the ongoing homework as they will constantly be working to improve. One staff member even increased her average sales by 33%!”